What is the primary interest of an insurance broker during disputes?

The primary interest of an insurance broker during disputes is the protection of the policyholder's rights. Insurance brokers serve as intermediaries between the insurance company and the policyholder, advocating for the needs and interests of the clients they represent. This includes ensuring that policyholders receive fair treatment and are compensated appropriately under the terms of their insurance policies.

By focusing on the protection of the policyholder's rights, brokers help to navigate the complexities of disputes, which may involve claims denials or settlements. They work to ensure that policyholders understand their options, the coverage details, and the processes involved in resolving disputes with insurers. This advocacy role is crucial in maintaining trust and transparency in the insurance relationship, and it aligns with the broader ethical obligations brokers have to act in the best interests of their clients.